SHIPPING POLICY

At The Trackie Spot, we aim to deliver your order quickly and securely. Please read our shipping policy to understand how we process and ship your orders.

1. Shipping Times

  • All orders are processed within 1-2 business days after receiving payment confirmation.
  • Standard shipping typically takes 5 to 10 business days depending on your location.
  • Delivery times may vary based on factors such as shipping method, destination, and courier availability.

2. Shipping Costs

  • Shipping costs are calculated at checkout based on the size and weight of your order, as well as the delivery destination.
  • Express shipping options may be available at an additional cost.

3. Order Tracking

  • Once your order is shipped, you will receive a tracking number to monitor the status of your delivery.
  • Please note that tracking updates may take up to 24 hours to appear after shipment.

4. Shipping Restrictions

  • We currently ship to most locations in the UK. If you are located outside of the UK, please check our shipping options at checkout or contact us for more details.
  • Certain remote locations may experience longer delivery times due to logistics and courier limitations.

5. Delays

  • While we strive to meet our delivery times, The Trackie Spot is not responsible for delays caused by courier services, weather conditions, or other external factors.
  • If your order is delayed, please contact us, and we will assist you in tracking the issue with the courier.

6. Missing or Damaged Packages

  • If your order is lost or damaged during transit, please contact us immediately via our CONTACT page, and we will work with the courier to resolve the issue.
  • In the case of damage, please retain all packaging and take clear photos for our records.

7. Incorrect Address

  • Please ensure that the shipping address you provide is correct. We are not responsible for delays or lost packages caused by incorrect or incomplete address details.
  • If you notice an error in your shipping address, please contact us as soon as possible to correct it before your order is shipped.

By shopping with The Trackie Spot, you agree to the terms outlined in this shipping policy. If you have any questions or need assistance, feel free to visit our CONTACT page.